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                                    Privacy Policy

                                                                                             Updated : 20.09.2024

Introduction:

Welcome to Dr. Sandeep Podalakuru's Psychiatry Practice . We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose information through our website and related services, including online bookings for in-clinic and virtual consultations.By using our Website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Website.

Information We Collect:

We collect several types of information to provide and improve our services, including:

Personal Information: This includes your name, contact details (email address, phone number), date of birth, and other identifying information that you provide when booking a consultation.

Health Information: Information related to your medical history, mental health conditions, and treatment preferences, which you provide to us for the purpose of your consultation.

Payment Information: Credit or debit card details, billing address, and other financial information necessary to process payments for services.

Technical Information: Information about your device, browser, and IP address that helps us enhance the functionality of our Website.

Usage Data: Data about how you use our Website, such as pages visited, links clicked, and other interaction data.

How We Use Your Information:

We use your information for the following purposes:

To Provide Services: To schedule, manage, and conduct in-clinic and virtual consultations.

To Communicate with You: To send appointment confirmations, reminders, and other relevant information.

For Payment Processing: To process and manage payments for the services you receive.

To Improve Our Services: To analyze usage patterns and improve the user experience on our Website.

For Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

Information Sharing and Disclosure:

We do not sell, rent, or share your personal information with third parties except in the following situations:With Your Consent: We may share your information with third parties if you provide us with explicit consent.With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and providing our services (e.g., payment processors, IT support). These parties are bound by confidentiality agreements and are not allowed to use your information for other purposes.For Legal Reasons: We may disclose your information if required by law, court order, or government regulation.

Data Security :

We take reasonable measures to protect the confidentiality and security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights :

You have the right to:Access: Request a copy of the personal information we hold about you.Correction: Request corrections to any inaccurate or incomplete information.Deletion: Request the deletion of your personal information, subject to certain exceptions.Objection: Object to the processing of your personal information for specific purposes.Withdrawal of Consent: Withdraw consent to the processing of your personal information, where consent is the legal basis for processing.To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our Website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our Website and updating the "Last Updated" date at the top of this policy.

Contact Us:

You can contact us by clicking here.This Privacy Policy is designed to help you understand how your information is handled when using our services. Please review it carefully, and feel free to reach out to us with any questions or concerns.